Spherix Global Insights Privacy Policy

Effective Date / Last Updated: July 1, 2026

This privacy policy describes how Spherix Global Insights, Inc., its affiliates, successors, assigns, service providers, agents, and any third parties acting on our behalf (collectively, “Spherix,” “we,” “us,” or “our”) collect, use, disclose, and otherwise process personal information when you participate in our physician community panels, market research studies, or surveys; visit or interact with our website (spherixglobalinsights.com) (“Site”); or otherwise interact with us (collectively, “Services”).  

We collect categories of personal information as described in the “Collection of Personal Information” section below. We use these categories of personal information for the purposes described in the “Collection and Use of Personal Information” section below. We do not sell your personal information or share it for cross-context behavioral advertising. We retain these categories of personal information as described in the “Data Retention” section below. 

Spherix Global Insights is a leading independent provider of market intelligence and advisory services for specialty pharmaceutical and biotech markets. By combining physician, patient, and payer perspectives across eight therapeutic franchises and a dedicated Market Access team, Spherix is trusted by 19 of the top 20 pharmaceutical and biotech organizations. 

Spherix Global Insights is committed to maintaining the privacy of online and offline respondents and panel members. Please read the following privacy policy to understand how your personal information will be treated. By engaging with any of our Services, you consent to the privacy practices described in this privacy policy. 

Spherix Global Insights adheres to the rules and guidelines laid down by professional bodies and regulatory authorities in all countries, which may have privacy requirements that differ from those in the United States where we provide our Services.  

Spherix only collects personal information directly from panelists who have decided to give certain information in order to become a panel member. Spherix panelists join voluntarily to share their experience and opinions regarding products and services. Spherix helps to make this process possible.  

To conduct surveys with panelists, Spherix sends email invitations clearly stating the purpose of the contact, an option to decline the invitation, and a further option to terminate their membership.  

In the preceding 12 months, we may have collected any of the following categories of personal information about panelists and other individuals who interact with us: 

• Identifiers. Such as your name, email address, mailing address, telephone number, and medical license number. We may collect this information when you register for our physician community panel or otherwise interact with us.  Upon meeting of the tax threshold, social security number (SSN) and signature will be obtained in order to comply with IRS regulations. 

• Professional Information. Such as your medical specialty, board certifications, practice setting, affiliated institutions, years in practice, and patient volume. We may collect this information to select appropriate surveys for you and to validate your qualifications as a panelist. 

• Demographic Information. Such as your age, gender, and geographic location. We may collect this information to ensure appropriate survey targeting and to understand the composition of our physician community. 

• Survey Responses. Such as your responses to market research questionnaires, including your professional opinions on treatment protocols, prescribing behaviors, product awareness, and patient management approaches. Participation in surveys is voluntary, and you may refuse to answer any question or discontinue participation at any time. 

• Financial and Payment Information. Such as payment method details, tax identification information, and transaction records related to incentive payments for survey participation. We do not store full payment card numbers. 

• Internet or Network Activity. Such as your IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, access dates and times, and interactions with our Site and survey platforms. We may collect this information automatically when you visit our Site or use our platforms. 

• Approximate Geolocation Data. We may derive approximate geolocation information from your IP address, which may allow us to infer your general location. 

• Sensitive Personal Information. We may collect certain information that is classified as sensitive under applicable state privacy laws, including medical license numbers or other government-issued identifiers provided during panel registration. 

We may collect personal information from the following sources: 

• Directly from you when you register for our panel, complete profile questionnaires, respond to surveys, or otherwise contact us; 

• Automatically through cookies and similar technologies when you use our Site or platforms; and 

• From third-party sources such as professional databases, or medical licensing authorities. 

Third parties may collect personal information about your online activities over time and across different websites when you use our Site. 

When a panelist participates in any of our surveys, they may be asked for their personal opinions, as well as demographic information, such as their age and gender, and type of household. A panelist may refuse to answer certain questions or discontinue participation in a study at any time. A panelist may terminate their membership at any time by following the opt-out instructions.  

We only use the panelist's personal data for the following purposes:  

• To invite the panelist to participate in market research through a questionnaire  
• To conduct survey profiles to obtain further information  
• To respond to a panelist support issue  
• To validate responses that a panelist has given to a survey  
• To update the panelist's personal information  

On occasions, Spherix may contact a panelist for other reasons such as:  

• To obtain information regarding the payment of a reward for survey participation  
• To ask a panel member for his/her permission to use their personal information for any other purpose than previously notified at the time they entered their personal information.  

We may also use personal information for any of the following business and commercial purposes: 

• Panel Administration and Research Operations. To manage your panel membership; invite you to participate in market research studies; select appropriate surveys based on your professional profile; validate your qualifications as a healthcare professional; administer survey questionnaires; and conduct, analyze, and report on market research studies for our clients. 

• Processing Payments. To process and deliver payments, or other compensation for your survey participation; provide payment confirmations; manage billing; and comply with tax reporting requirements. 

• Communications and Support. To communicate with you about your panel membership, survey invitations, account information, and payments; respond to your inquiries and support requests; and provide technical assistance with our platforms. 

• Security. To detect and prevent fraudulent or invalid survey responses; verify panelist identities and qualifications; and maintain the security of our systems and platforms. 

• Platform Improvement. To analyze usage patterns on our Sites and platforms; conduct internal research to improve our services, survey instruments, and panelist experience; and develop new products and services. 

• Legal Compliance. To comply with applicable laws, regulations; and respond to lawful requests. 

Spherix does not give, sell, or otherwise transfer your personal information to any third parties without your prior consent, except as set out below:  
 
Survey Responses: Your responses to survey questions are anonymous and responses cannot be identified with you personally. Responses you give to surveys may be added to your personal information in order to allow Spherix to select the most appropriate surveys for you, however this information also remains completely confidential.  
 
Sale or Transfer of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or other change in corporate control.  
 
Legal: Spherix may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.  

We may also disclose any of the above categories of personal information to any of the following third parties for any of the purposes described in this privacy policy, including to the following categories of recipients: 

• Clients: We disclose anonymized survey responses and market research findings to our clients. Your individual responses are not identified with you personally in reports delivered to clients. 

• Service Providers: Such as payment processors, email delivery services, hosting providers, IT and security vendors, data analytics providers, and survey platform operators who process personal information on our behalf and under our instructions to support our business operations. 

• Verification Services: We may disclose limited identifiers (such as name or license number) with third-party databases or licensing authorities to verify your credentials as a healthcare professional. 

We may have disclosed any of the above categories of personal information to service providers and contractors for business purposes in the preceding 12 months, including: Identifiers; Professional Information; Financial and Payment Information; and Internet or Network Activity. 

We do not use or disclose sensitive personal information for purposes other than those described in this privacy policy or as permitted by applicable law. 

We do not sell or share your personal information. We have no actual knowledge of any sale or sharing of personal information of consumers under 16 years of age. 

Cookies are small text files stored on a computer by a website that assigns a numerical user ID and stores certain information about a person's online browsing. Spherix may use cookies to help us provide panelists with a better experience and to provide quality control and validation functions.  

Some of the cookies that we may use on our platform are required to identify and validate a panelist and they protect access to a panelist's profile and account information. The privacy settings of a panelist's browser must be configured to allow cookies from or a panelist will not be able to register on the panel or access the Spherix Global Insights Portal. Panelists can adjust their browser's privacy settings to delete cookies upon exiting web sites or when they close their browser.    

When you visit our Site or use our platforms or Services, we and certain third parties may use cookies, pixels, web beacons, log files, and similar technologies to automatically collect information about your device and usage. Some of these technologies are strictly necessary for the core functionality of our Site, including to identify and validate panelists and protect access to your profile and account information. Others help us improve our platforms and understand how panelists interact with our services. 

You can manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect your ability to register on the panel or access certain features of the Spherix Global Insights Portal. You can learn more about cookies and how to manage them at www.allaboutcookies.org. 

Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users interact with our Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google. You can read Google’s privacy policy, which applies to Google Analytics, at http://www.google.com/intl/en/policies/privacy/. You also can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current browser, at https://tools.google.com/dlpage/gaoptout. 

We retain personal information only for as long as reasonably necessary and proportionate to achieve the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.  

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the information and whether we can achieve those purposes through other means; and applicable legal requirements. When personal information is no longer needed, we will securely delete or anonymize it. 

Your account information and profile are password-protected so that you and only you have access to this personal information.  

We recommend that you do not divulge your password to anyone. Spherix Global Insights will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your panel account and close your browser when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such a library or hotel.  

We have implemented reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

Our Site and Services are intended for healthcare professionals and are not directed to children under the age of 13 years. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. We have no actual knowledge of any sale or sharing of personal information of consumers under 16 years of age. 

Spherix is committed to protecting the online privacy of children and encourages parents and/or guardians to spend time online with their children to participate and monitor their internet activities. Spherix will never process personal data of children without parental consent and Spherix Global Insights complies with applicable laws and codes pertaining to the protection of Children's privacy, including without limitation the United States Children's Online Privacy Protection Act of 1998 (for US panelists), the European Union General Data Protection Regulation (95/46/EC) (for panelists within the EU) where applicable and all relevant international and country specific laws.  

For online research conducted globally, Spherix complies with all applicable international and country specific laws regarding obtaining consent from parents/guardians for a child's participation in such research. Parents or guardians are encouraged to contact Spherix to discuss the personal information collected from their child or children.  

Depending on where you are located, the rights described in this section may apply to you. 

• Right to Know. You may be able to request confirmation of whether we process personal information about you and receive a copy of such information in a commonly used electronic format. This may include the categories of personal information collected, the categories of sources, the business or commercial purposes for collection, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information collected about you.  

• Right to Correction. You may be able to request that inaccurate personal information be corrected and incomplete information be completed. 

• Right to Deletion. In certain situations, you may be able to request the deletion of your personal information. This right is subject to legal exceptions and operational limitations. 

• Right to Opt Out of Certain Processing. Depending on your state of residence, you may have the right to opt out of: (a) the sale of personal information; (b) the sharing of personal information for targeted advertising; and (c) profiling in furtherance of decisions that produce legal or similarly significant effects. 

• Right to Non-Discrimination/Non-Retaliation. You will not be treated differently or receive discriminatory treatment for exercising any rights granted under applicable privacy laws. 

• Right to Portability. You may have the right to obtain a copy of personal information you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity without hindrance. 

• Right to Appeal. If we decline to take action on your request, you may have the right to appeal our decision. To appeal, please contact us using the information in the “How to Exercise Your Rights” section below. We will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decision. 

Please note that these rights may be subject to limitations and exceptions. 

You may submit a privacy request by contacting us at:  

• Email: research@spherixglobalinsights.com.  

• Phone: (484) 879-4284 

An authorized agent or a parent / legal guardian may make such requests on your behalf. We may require that the agent verify the agent’s own identity and provide proof of authorization.  

We may need additional information to verify your identity before processing your request, such as your name, email address, and panel member ID. We will match this information against our business records to verify your identity before responding. We will respond within the timeframes required by applicable law. 

We do not collect, use, or sell your personal information for the purpose of training large language models. 

We may offer incentives and other compensation to physician panelists in exchange for their participation in market research studies. This compensation constitutes a “financial incentive” because it is provided in exchange for the collection and retention of your personal information.  

The material terms of these financial incentive programs are as follows:  

• Categories of personal information involved: Identifiers, Professional Information, Demographic Information, and Survey Responses and Opinions.  

• How to opt in: You opt in by voluntarily registering for our physician community panel and agreeing to the terms of participation.  

• Right to withdraw: You may withdraw from any program and terminate your panel membership at any time by following the opt-out instructions in your account or by contacting us using the information in Section 12.  

• Withdrawal will not affect compensation already earned.  

• Value of your data: a good-faith estimate of the value of your data that forms the basis for offering the incentive and a description of the methods used to calculate the value of your data. 

The specific terms of any financial incentive program will be presented to you before you opt in to the program. 

We may update this privacy policy from time to time. If there are material changes to this privacy policy, we will post the updated privacy policy at this Site and additionally notify you as required by applicable law. Where required by applicable state law, we will provide you with reasonable opportunity to withdraw consent to, or opt out of, any further and materially different processing of your personal information under the updated privacy policy. Your continued participation in our panels or use of our Site after the posting of changes constitutes your acceptance of those updates. 

Questions regarding this privacy policy, complaints about our practices, and privacy requests should be directed to:  

• Email: research@spherixglobalinsights.com.  

• Mail: Spherix Global Insights, 760 Constitution Drive, Suite #204, Exton, PA 19341.  

• Phone: (484) 879-4284